Frequently Asked Questions

Answers about our red light panels, PEMF biomats, pricing, and delivery.

Where do you ship?

Physical product orders currently ship within Canada. Import duties and customs fees are pre-paid.

What is included with each product?

Each product page lists the included equipment, dimensions, electrical specifications, wavelengths or PEMF range, controls, and available accessories.

Are these medical devices?

Our products are intended for general wellness and are not a substitute for diagnosis or medical treatment. Speak with a qualified healthcare professional about your circumstances.

How do I choose between red light and a PEMF biomat?

Red light panels provide targeted light exposure at selectable wavelengths. Biomats combine PEMF with far-infrared heat, with selected models adding gemstones and photon light. Review the product specifications and choose the routine that fits your goals and space.

Can I ask a product question before ordering?

Yes. Visit the contact page and tell us which product you are considering.